Press Email
Use a specific email for media requests, interviews, and quotes
Response: Within 1 business day
ACE444 Support and Media Contacts
For press, media, and general inquiries, this page helps Dhaka-based users get quick responses regarding bKash, Nagad, and Rocket.
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ACE444 Support: Press Contact Address
If you need media coverage, start with this line; keep your question brief and the team will quickly guide you.
Usually a reply within 1 business day; during Dhaka office hours, responses are faster.
Phone Support
Call for urgent coordination; available from 10:00 AM to 6:00 PM
Works in Bangladesh Time
Work Type
Press notes, brand information, and content verification are handled in one place
Communication ends at a single
Media Kit and Brand Assets
To write coverage, having the right files on hand is necessary, so the necessary items are kept separately here
Press Kit
Photos, short bios, and updated information are kept in one file
Download quickly
Brand Asset
Logo, colors, and usage guidelines are clearly organized
Work stops due to wrong version
Executive Biography
Who the speaker is, is known upfront
Easy to use in media notes
General contact and user support
Press not? But don't worry; login, account, and help questions are also handled separately here.
ACE444 Login If you have problems, follow the step-by-step from the Help Center and ACE444 Help Common solutions are also on the page
Account Support
Guidance on passwords, profiles, and account verification
Sending a screenshot via message speeds things up
App Support
If the ACE444 App isn't starting, write and send at which step it stops
It takes 2 minutes to install the APK on an Android
General questions about media coverage
The questions below come most often; read them once and half the work is done
Where to write for coverage?
Use the press email; if you put the request type in the subject line, the file is sorted faster
Are photos and logos available separately?
Yes, brand assets include separate files, so you don't have to crop
What to write to get a quick reply
In one line, write the subject, time, and purpose of use; during Dhaka business hours, responses are faster
What to send for a quick reply
Concise message with the most useful: screenshot, user type, and time of issue; if written, the team quickly understands
When asking about bKash, Nagad, Rocket in Bangladesh, the payments team will review separately, so please write the information clearly
ACE444 Support is organized in one place for media, support, and general contact
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